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Privacy Statement
NOTICE
In this day and age of Internet scammers, spoofers, hackers and phishers, MySecureAdvantage.com has this communication policy:
Once you are a registered user of MySecureAdvantage.com and you have received our initial emails that establish you as a registered user, we will never send you any communication asking that you again give us your private information. Do not ever respond to any communication that may appear to be from MySecureAdvantage.com that asks you to resubmit the personal information you provided to us upon your initial registration.
If you should ever receive any type of correspondence that appears to be from MySecureAdvantage.com, that asks you to provide your personal information, please immediately forward that correspondence to us.
If you have a privacy or security question about MySecureAdvantage.com, please email or call us at our national toll free number: 888-724-2636.
INFORMATION COLLECTION AND USE
Registration
In order to use the collaborative network or web site creation parts of
this web site you must first complete the registration form and be provided
with a user name and password. During registration you are required to
give contact information, such as name, address and email address. We
use this information to contact you about the services on our site in
which you have either expressed interest, or are paying for, and to facilitate
your purchasing our services.
You may have the option to provide additional information and we encourage you to submit this information so we can provide you a more personalized experience on our site.
CLC Inc. is the sole owner of the registration information collected on MySecureAdvantage.com. MySecureAdvantage.com collects personally identifiable information from our users at several different points on our Web site.
Orders
If you purchase a product or service from us, we request certain personally
identifiable information from you on our order form. You must provide
contact information (such as name, email, and mailing address) and financial
information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Application Forms
If you purchase any product or service requiring financial information
on our site, we require that you provide certain personally identifiable
information, including your name, address, phone number, credit card number
and email address. This information is necessary to process your purchase
and to contact you.
Social Security Numbers
We never require your social security number to provide services to you
on our site.
Surveys or Contests
From time-to-time we may provide you the opportunity to participate in
surveys on our site. If you participate, we will request certain personally
identifiable information from you. Participation in these surveys is completely
voluntary and you therefore have a choice whether or not to disclose this
information. The requested information typically includes contact information,
such as name and shipping address, and demographic information, such as
zip code. We use this information to monitor site traffic or personalize
the site and to send participants an email newsletter. We do not use a
third party service provider to conduct these surveys.
Tell-A-Friend
If you choose to use our referral service to tell a friend about our site,
we will ask you for your friend’s name and email address. We will
automatically send your friend a one-time email inviting him or her to
visit the site. MySecureAdvantage.com stores this information for the
sole purpose of sending this one-time email and tracking the success of
our referral program.
Your friend may contact us to Opt-Out and to request that we remove this information from our database.
Uses of Information
We use your information for these purposes: (1) As a paying customer we
use your information to bill your charge card, to create a Registered
User profile and for contacting you for Customer Support. (2) As a non-paying
invited guest or member, we use your information to create a Registered
User profile and for contacting you for Customer Support. For all Registered
Users non-personally identifying information is used by our security module
to verify who you are, what is your role within our security is, and what
your access rights are. This web site creates web sites and collaborative
networks of groups. The collaborative network of groups requires Registered
Users before access can be granted.
COMMUNICATIONS FROM THE SITE
Special Offers
and Updates
We will occasionally send you our newsletters and information on our products,
services, special deals, and promotions. You can sign up for these emails
from us on our registration page. If you have signed up, out of respect
for your privacy, we present the option not to receive these types of
communications at the bottom of each email. Please see the “Choice
and Opt-out.”
Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and
email address to send the newsletter to you. Out of respect for your privacy,
we provide you a way to unsubscribe. Please see the “Choice and
Opt-out” section.
Service-related Announcements
We will send you strictly service-related announcements on rare occasions
when it is necessary to do so. For instance, if our service is temporarily
suspended for maintenance, we might send you an email. Generally, you
may not opt-out of these communications, which are not promotional in
nature. If you do not wish to receive them, you have the option to deactivate
your account.
Customer Service
Based upon the personally identifiable information you provide us, we
will send you a welcoming email to verify your username and password.
We will also communicate with you in response to your inquiries, to provide
the services you request, and to manage your account. We will communicate
with you by email or telephone, in accordance with your wishes.
Profile
Cookies are only used to identify the currently logged in user for access
to our site, and are not used for any other tracking, data collection
or reporting purpose. We do not use tracking images, or any type of tracking
device within our collaborative networks to collect user information that
could be used to provide you with improved site content, tailored promotions
or marketing programs. We do use a tracking image on our public web site
for the purpose of collecting information about which web pages are most
visited. Our only Profiling of you within the collaborative networks is
in our Log Files (see below), your Registered User data and to identify
you through the cookie for access to our site. Once you are logged in,
our software’s security layer provides extensive Role Based Access
Control security.
We do not share your profile or personal information with other third parties.
Enhancement of Profile Information
We do not purchase marketing data from third parties and add it to our
existing user database. You will receive nothing from us except our newsletters
and information on our products, services, special deals, and promotions.
We do not market products other than our own through our Registered User
database.
Information Sharing and Disclosure
Aggregate Information (non-personally identifiable)
We do not share aggregated demographic information about our user base
with our partners.
Personally identifiable information
We do not share Personally Identifiable Information with Third Parties.
Agents
We use an outside credit card processing company to bill you for goods
and services. These companies do not retain, share, store or use personally
identifiable information for any other purposes.
Service Providers
We do not use other third parties to provide services on our site. Any
third party service that we might offer would be a link on our site that
takes you away from our site, to a co-branded web page where the third
party service would be offered. You would be automatically logged off
of our servers when you click the third party link.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information
as required by law and when we believe that disclosure is necessary to
protect our rights and/or to comply with a judicial proceeding, court
order, or legal process served on our Web site.
Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your
personally identifiable information used for our newsletters and information
on our products, services, special deals, and promotions, when we ask
for this information. For example, if you purchase a product/service but
do not wish to receive any additional marketing material from us, you
can indicate your preference during your Registration.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us and tell us what you want to opt-out of. You may also contact us at this location to opt-out:
My Secure Advantage
4170 Douglas Blvd.
Granite Bay, CA 95746 USA
Local Area Code 916-789-7600
National Toll Free 866-262-5750
Opt-out
Log Files
As is true of most Web sites, we gather certain information automatically
and store it in log files. This information includes your Registered User
number, internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, operating system, date/time stamp,
and clickstream data.
We do link this automatically-collected data, which does identify individual users by their Registered User number, to analyze trends, to administer the site, to track users’ movements around the site.
Cookies
A cookie is a small text file that is stored on a user’s computer
for record-keeping purposes. We use cookies on this site. We do not link
the information we store in cookies to any personally identifiable information
you submit while on our site.
We use both session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. We do not use Persistent cookies to enable us to track and target the interests of our users to enhance the experience on our site.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.
This privacy statement covers the use of cookies by MySecureAdvantage.com only.
Clear Gifs (Web Beacons/Web Bugs)
Within our collaborative networks, we do not employ a software technology
called clear gifs (a.k.a. Web Beacons/Web Bugs), that might help us better
manage content on our site by informing us what content is effective.
Clear gifs are tiny graphics with a unique identifier, similar in function
to cookies, and are used to track the online movements of Web users. In
contrast to cookies, which are stored on a user’s computer hard
drive, clear gifs are embedded invisibly on Web pages and are about the
size of the period at the end of this sentence. We do not use clear gifs
in our email which could tell us if you have opened an email from us.
We use a clear gifs on our public web site for the purpose of collecting
information about which web pages are most visited.
Third Party Advertisers
We do not allow advertising at this site.
Links to Other Sites
This Web site may contain links to other sites that are not owned or controlled
by MySecureAdvantage.com. Please be aware that we, MySecureAdvantage.com
are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies only to information collected by this Web site.
Co-Branded Sites
We may have links to co-branded sites. These links take you to a web page
that we share with a third party vendor. You will be notified when you
click on the link for the co-branded web page that you are leaving MySecureAdvantage.com.
In most cases we have a financial relationship with this vendor. The co-branded
page exists to tell our vendor that you have come from our site, so they
can track our referrals. From the time you click on the link that takes
you to the co-branded web page you will be automatically logged off of
our site, unless the cookie that keeps you logged in is still active.
You will not carry forward from our site to a co-branded web page any
information from MySecureAdvantage.com. Any information that you willfully
divulge at the third party site, such as making an on line purchase, is
not under the control of MySecureAdvantage.com. Please read the co-branded
web page privacy policy to familiarize yourself with their privacy policies.
Bulletin Boards/Chat Rooms
If you use a bulletin board or chat room on this site, you should be aware
that any personally identifiable information you submit there can be read,
collected, or used by other users of these forums, and could be used to
send you unsolicited messages if your email is exposed. We are not responsible
for the personally identifiable information you choose to submit in these
forums. MySecureAdvantage.com reserves the right to terminate the accounts
of Registered Users who use these services in a manner inconsistent with
our Terms of Use.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer
desire our service, you may take the following actions:
There are two types of Registered Users at MySecureAdvantage.com: Account Holders and Account Members.
Account Holders are customers whose credit card is being billed or otherwise invoiced. For information changes, or you no longer desire our service, please login to your account and click on Account Management, where you can select the appropriate action, or you may contact us by telephone.
Account Members are non-paying members who have been invited to Accounts. As a non-paying member, you can choose to stop using our service without any further action required.
Security
The security of your personal information is important to us. When you
enter sensitive information (such as credit card number and/or social
security number) on our registration or order forms, we encrypt that information
using secure socket layer technology (SSL). The SSL (secure socket layer)
protocol is the web standard for encrypting communications between users
and web sites. Data sent via an SSL connection is protected by encryption,
a mechanism that prevents eavesdropping and tampering with any transmitted
data. SSL provides businesses and consumers with the confidence that private
data sent to a web site, such as credit card numbers, are kept confidential.
Web server certificates are required to initialize an SSL session.To learn
more about SSL, follow
this link.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send email to us.
Business Transitions
In the event CLC Inc. goes through a business transition, such as a merger,
acquisition by another company, or sale of all or a portion of its assets,
your personally identifiable information will likely be among the assets
transferred. You will be notified via [email] [prominent notice on our
Web site for 30 days] of any such change in ownership or control of your
personal information.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes
to this privacy statement, the homepage, and other places we deem appropriate
so that you are aware of what information we collect, how we use it, and
under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Contact Us
If you have any questions or suggestions regarding our privacy policy,
please contact us at:
My Secure Advantage
4170 Douglas Blvd.
Granite Bay, CA 95746 USA
Local Area Code 916-789-7600
National Toll Free 866-262-5750
Privacy Officer